I can’t get over the dental difference

October 30, 2011 in dental, Member Stories

Eli poses mid bracketLast week my son Eli pulled the wire out of his braces (or something like that – I’m not exactly sure what happened). The orthodontist put the wire back in place, tightened it, etc. with no extra charge for the visit. Fixing Eli’s braces, even though he likely caused the problem by eating a banned food, was just part of the orthodontia package.

Does this happen anywhere else in health care? If you rip open stitches, have you ever had a doc sew you back up at no charge? If Eli had cracked a cast or ruined one of those boot/braces, I can’t imagine anyone saying, “oh, we’ll fix that, no charge, it’s part of the package.”

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